Policies

It's simple, our guarantee for a no risk purchase:
If you're not satisfied, return the Energeze Patch within 30 days for a no hassle refund.

SHIPPING

Free shipping applies on all orders shipped in the U.S.
Items are shipped via standard ground delivery. Express Shipping can be selected, but is offered at a fee. Select 'Express Shipping' during the order process for the applicable rates.

RETURNS

Money back guarantee within 30 days.

Free shipping is offered on returns.

Before returning, Request an RMA (Return Merchandise Authorization) number

To obtain an RMA, you'll need your original invoice and your reason for return. Returns without an RMA will not be accepted.

Use the preprinted return label in your original box for returns.  If taken to a FEDEX location, there will be no cost to you.  If a pickup is requested there will likely be a cost, and this cost will be deducted from your refund.

Free return shipping only applies to items shipped in the U.S.

Credit cards used for purchase are refunded within 3-5 business days of receipt of returned product. Shipping time for returned item to arrive back can range from 5-10 business days. Your bank may have its own timeline for processing our refund request and can range from 3-5 business days once the request is made.

PRIVACY

Personal information is not shared or sold to third parties. Personal information, ex. name, address are used only for processing your order.
Products are not intended for use by children. Products from this website should only be purchased by persons 18 years or older.

SECURITY

The security of your financial data is important to use, we use:
SSL encryption for payment entry and processing
Credit card information is encrypted with payment processor and is not visible to Prezacor staff.
Link to PayPal security policy

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